Archive for the ‘ Impact’ Category

Device counter report the sequel (adding a historical dashboard)

Following on from the sterling work of my colleague Nick Lansdowne, this blog will build upon Nick’s blog to provide a historical view of the device count numbers. This historical view will leverage the work discussed in Nick’s previous blog (Netcool/OMNIbus License Compliance: Easy access to your device counter report). A historical view is useful […]

Using IBM Netcool Impact’s new RESTful API to integrate with Atlassian JIRA Service Desk.

  RESTful API “A new hope” Over the years I have done a fair number of IBM Netcool Impact to Service Desk integrations. Using a variety of methods such as: Perl script called via an Impact policy (JRExecAction) Impact policy leveraging the much used Web Services DSA (SOAP) The majority of these integrations used SOAP […]