Archive for the ‘ Impact’ Category

Netcool Impact: Haven’t I processed that event already?

It’s not often that I get excited about feature enhancements introduced by fix packs, possibly not since ITM 6.3.0.5 introduced the ability to run ad-hoc scripts for data collection from the OS Agents. Fix Pack 21 for Netcool Impact v7.1 is one of those rare occasions! The Fix Pack delivered a new feature that will […]

Impact DASH Console Integration broken by Fix Pack 22

I plan for this to be my shortest blog so far, with the single objective of sharing some technical information that might assist those installing Netcool Impact v7.1 Fix Pack 22. I applied FP22 for Netcool Impact v7.1 yesterday and it broke the DASH Console Integration for Impact. No other patches were applied at the […]

Automatically Fixing Issues using Netcool and Ansible

Netcool is a well-recognised and trusted event management solution, consuming events from all types of technologies, including cloud, network devices, servers and applications. The Netcool solution has always included the feature to enable an automated response to be executed from events, using process control, aiding the swift resolution of issues. IBM Runbook Automation (RBA) is […]

Executive Dashboards with Netcool’s Map Widget

Executive dashboards are a vital part of any operations centre. For businesses with nationally or internationally distributed resources, for example branches, stores or data centres, plotting status information for those locations on a geographic map provides useful insight to the overall service. Historically, maintaining a Netcool dashboard to display location status on a geographical map […]

Device counter report the sequel (adding a historical dashboard)

Following on from the sterling work of my colleague Nick Lansdowne, this blog will build upon Nick’s blog to provide a historical view of the device count numbers. This historical view will leverage the work discussed in Nick’s previous blog (Netcool/OMNIbus License Compliance: Easy access to your device counter report). A historical view is useful […]