RESTful API “A new hope” Over the years I have done a fair number of IBM Netcool Impact to Service Desk integrations. Using a variety of methods such as: Perl script called via an Impact policy (JRExecAction) Impact policy leveraging the much-used Web Services DSA (SOAP) The majority of these integrations used SOAP as REST […]

Is your Nagios renewal coming up? Let us quote and we will guarantee to  beat your normal price. Take a look here to get an initial quote without any sales interaction. I was recently asked by a customer to integrate Nagios with Service-Now and after looking into existing options I came across only one and […]

Discovering your devices before consolidating services as part of a merger or acquisition There are a few times when the data discovered by Tivoli Application Dependency Discovery Manger (TADDM) can be crucial to a business. These are: Discovering the devices you have in a data centre before either moving to the cloud or closing data […]

When TADDM executes remote commands using the TaddmTool.exe binary it encodes the actual command using Base64. Base64 is a binary-to-text encoding scheme that represents binary data in an ASCII string format by translating it into a radix-64 representation. the following example is taken from a Sensor log and in it you can see the actual […]

Many of Orb Data’s customers have been interested in the latest Web GUI Fix Pack, v8.1.0.6, to enable them to move to a fully java-free experience for the operators. This panacea will remove the headache of juggling multiple java versions for the various operator applications. The Web GUI Event Viewer has been available as a fully functional replacement […]