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Advanced Mobile Notifications for Enterprise Software

Business-critical incidents are often either displayed on a computer console or sent as a “fire-and-forget” email.This can mean manual alarm processes, missing acknowledgements, failed delivery tracking capabilities and imprecise information distribution. Ultimately his can  lead to delayed responses to critical incidents with serious impact on the availability of critical systems. The Enterprise Notification Software message master® EnterpriseAlert is an enterprise-class alert notification and incident response software for enterprises  overcomes these issues by:

Webinar

To find out more about Enterprise Alert's integration with Tivoli and automated real-time notifications via voice, SMS text, instant message, push and email register for a 45 minute Webinar on Wednesday 28th March 2012 at 14:00 GMT (9:00 EST)

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  • utilising 2-way voice, SMS, MMS, mobile e-mail, fax, instant messaging, Smartphone push, presence and schedule information to rapidly and persistently notify responsible people about critical events
  • automating notification workflows and alarm procedures, e.g. using automated escalation procedures
  • providing remote incident management, e.g. using convenient smartphone apps
  • integrating with ESM tools such as HP BTO software, Microsoft System Center, IBM Tivoli

Mobile Management

Enterprise Alert complements Enterprise management products with rapid, mobile notifications via multiple communication channels and with capabilities for remote management of critical incidents, e.g. from a Smartphone. Find out more

Windows Phone 7

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WP7 App: If you own a Windows Phone 7 you can download it via Zune or via the Windows Marketplace app store. Please, note that you need to have an Enterprise Alert server deployed and with its secured web service interface publicly accessible.

Blackberry

BlackBerry App: While the WP7 app is available through the Windows Marketplace app store, the deployable BlackBerry app is part of a feature package for Enterprise Alert 2011.

iPhone

iPhone App: The app is available in Apple’s iTunes app store for download.

More Information

Business Benefits

  • Prevention of downtimes, disasters and productivity losses
  • Improved uptime/availability of critical systems
  • Improved business agility and productivity
  • Call center costs are saved as customers receive proactive communications

Key Features

  • Reliably improves business continuity and service quality
  • Expedites more accurate responses to critical incidents
  • Provides automated problem escalation and swift resolution
  • Removes human latency from business-critical communication processes
  • Raises customer satisfaction (CSI) through incident-forward communication
  • Consolidates the notification infrastructure to increase reliability and lower Total Cost of Ownership (TCO)

Download the factsheet

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Watch the app in action

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