Netcool to Service Now Integration

IBM Netcool to Service Now Integration

Over the last few months we have been engaged by several customers to help with their Netcool integration into ServiceNow.

The links below discuss 3 of these requests:

  1. Installing the new Java gateway to connect OMNIbus and ServiceNow together.
  2. Enriching Netcool with data from the ServiceNow CMDB while minimizing the number of SOAP calls.
  3. Using data from a ServiceNow CMDB to create a  DASH service topology view and understand the impact of events.

Please contact info@orb-data.com if you would like to explore how Orb Data could be helping your business.

 

Ask the Expert

We are very pleased to announce that Orb Data has employed Jason Taylor who until recently had been deploying and using NOI at IBM’s key UK reference account. If you would like to arrange a few hours with him (either in person or over the phone) to understand his experiences both as a customer and now as a consultant then send us an email and we will arrange a time.